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Have a question, found a bug, or want to request a feature? We'd love to hear from you. We aim to respond within 24 hours on business days.
Privacy Enquiries
For data access requests, deletion requests, or privacy-related questions.
privacy@scaleplatforms.co.ukCompany
Scale Platforms Ltd
United Kingdom
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Check our FAQ on the pricing page for answers to common questions about plans, payments, and features.
View FAQResponse Times
General enquiries
Within 24 hours on business days
Bug reports
Acknowledged within 24 hours, fix timeline depends on severity
Privacy requests
Within 30 days (as required by UK GDPR)