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Get in Touch

Have a question, found a bug, or want to request a feature? We'd love to hear from you. We aim to respond within 24 hours on business days.

Email Us

For general enquiries, bug reports, or feature requests.

support@scaleplatforms.co.uk

Privacy Enquiries

For data access requests, deletion requests, or privacy-related questions.

privacy@scaleplatforms.co.uk

Company

Scale Platforms Ltd

United Kingdom

Looking for answers?

Check our FAQ on the pricing page for answers to common questions about plans, payments, and features.

View FAQ

Response Times

General enquiries

Within 24 hours on business days

Bug reports

Acknowledged within 24 hours, fix timeline depends on severity

Privacy requests

Within 30 days (as required by UK GDPR)